Legal · Updated September 10, 2026

Terms & Conditions

Welcome to Nexa. By using our app you agree to these terms. Please read them carefully — they explain what you can expect from us and what we expect from you.

1. Acceptance of terms

By creating an account or using Nexa you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the service.

2. User accounts

You are responsible for the activity that happens under your account. To use Nexa you must:

  • Provide accurate and current information when signing up.
  • Keep your password and verification codes confidential.
  • Notify us immediately of any unauthorized use of your account.
  • Be at least 13 years old, or the minimum age of digital consent in your country.

3. Privacy

We respect your privacy. Nexa stores only what is needed to operate the service: your profile, conversations, and the settings you choose. We do not sell your data and we do not use your conversations for advertising.

4. Your content

You retain ownership of the messages, images, and files you send through Nexa. You grant us a limited license to store and transmit them as needed to deliver the service. You are responsible for ensuring you have the right to share any content you upload.

5. Prohibited actions

You agree not to use Nexa to:

  • Harass, threaten, or harm other users.
  • Distribute spam, malware, or illegal content.
  • Attempt to gain unauthorized access to other accounts or our infrastructure.
  • Scrape, reverse engineer, or interfere with the normal operation of the service.

Violations may result in suspension or permanent termination of your account.

6. Account deletion & recovery

You can deactivate your account at any time from Settings → Account → Delete account. For your security we require a one-time verification code sent to your email before completing deletion.

Deactivated accounts can be recovered by signing in with the original email and verifying a recovery code. Recovery is only available while data is still retained; permanent deletion happens after the retention period defined in our Privacy Policy.

7. Limitation of liability

Nexa is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the service.

8. Changes to these terms

We may update these terms from time to time. When we do, we will revise the “Updated” date at the top of this page and, for material changes, notify you in-app or by email. Continued use of the service means you accept the updated terms.

9. Contact & support

Questions or feedback? Email support@nexa.app and our team will get back to you. For account-related concerns, please use the email associated with your account so we can help you faster.